ACVH INSTRUCTIONS - HOW TO USE THE HALL
For your own safety + enjoyment please read these instructions on how to use ACVH
1. ON ARRIVAL CHECK THAT THE PREVIOUS USER HAS LEFT THE FACILITIES IN A GOOD STATE
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SAFEGUARDING underpins all of our policies at ACVH. Please read our policies and implement them fully.
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TRAVEL easily reached on foot, bicycle, car and taxi. Bus info https://bustimes.org/localities/ashford-carbonell
ADDRESS Ashford Carbonell Village Hall, Main Street, Ashford Carbonell, Ludlow. SY8 4DB. OS map reference SO 524 706
ACCESSIBILITY Trustees work hard to make sure that the ACVH is fully accessible
Access to the building, patio and gazebo is accessible via level, non-slip surfaces, without steps or inclines
PARKING We have one dedicated disabled parking space.
Internal doors are sufficiently wide to accommodate wheelchairs however some fire doors are heavy.
X1 accessible universal toilet
SIGNAGE inc. both words + pictures to aid understanding. Signs use large font for sight impaired users
KITCHEN has access for wheelchair users however the kitchen was not designed for disabled users. We currently have no adapted kitchen aids
HEARING LOOP Our induction hearing loop is fitted in the main hall.
BABY CHANGING unit in the accessible universal toilet
DEFIBRILLATOR CODE C4678X Yellow box on outside wall of Village Hall by entrance SEE DEFIBRILATOR GUIDANCE
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CAR PARKING Please park responsibly and respect our neighbours
HALL CAPACITY 70 persons with tables and 90 persons without tables
GAINING ENTRY TO THE BUILDING You will be given a four-digit number to open the key safe which is to the left of the door to the Main Hall. A nominated Trustee will give you the number, provided that you have completed and signed the booking form. We may request a £100 surety.
THE KEY SAFE
1. OPEN pull forward rubber cover to reveal keypad and press down CLEAR
2. Enter 4-digit code firmly
3. Press and slide down OPEN button at top
4. Open both locks and return the key immediately
5. CLOSE press and slide down CLEAR
6. re-enter 4-digit code
7. Press and slide down OPEN button
8. Replace the key
And close the safe while you are in the Hall.
INTERNAL KEYS are hanging inside the kitchen door
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FIRE PRECAUTIONS
A strict NO SMOKING policy applies at all times to the whole of the building
FIRE EXITS The front door is the main fire exit and should remain unlocked throughout your event
FIRE EXTINGUISHERS kitchen area, bar, corridoor
FIRE EXIT signs are illuminated at all times
FIRE EXTINGUISHERS/BLANKETS You must only use these on small localised fires and if you are trained to do so
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If there is any outbreak of fire you must call the Fire Service 999 and ASSEMBLE IN THE CAR PARK
You must point out the Emergency Exits to your guests. Fire Exit doors must be kept clear of obstruction at all times. In an emergency push HARD on the bars of the Emergency Exit doors. Fire doors in and out of the kitchen area must be closed in an emergency/when you leave the building.
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ESSENTIAL ELECTRICS
LIGHTING MAIN HALL On the wall by the cupboard, RHS of projector screen,
CORRIDORS, TOILETS + STORE ROOM are automatic
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IMMERSION HEATER You will have use of what is in the boiler or make sure that it is turned on
HEATING we have a HIVE system and the thermostat is at the bar. You can press the tick to put the heating on
PARTY LIGHTING
STAGE LIGHTING
HOW TO SET THE STAGE LIGHTS
MICROPHONE AUDIO BOX CONTROLS
AUDIO BOX ON RIGHT WALL OF STAGE
PROJECTOR SCREEN
THE KITCHEN
COOKER Please remember to turn it off
FRIDGE FREEZER Please clear your produce at the end of your event
KETTLES Please empty + unplug at the end of your event
DISHWASHER Please run a cycle and empty
KITCHEN UTENSILS, CUTLERY, CROCKERY. GLASSWARE Please wash up and put away
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FIRST AID
ACCIDENT call an ambulance 999 (Ashford Carbonell Village Hall, Main Street, Ashford Carbonell, Ludlow. SY8 4DB)
FIRST AID BOXES are found in the kitchen + bar
MINOR ISSUES Please tell us if you use first aid items so that we can replenish them
MAJOR ISSUES complete an INCIDENT FORM (Front desk in Foyer)
MEDICAL/ACCIDENT/INCIDENTS If completing an Incident Form please inform a Trustee/Committee member
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EMERGENCY LEAK
The stop cock is xxx and turn it off. Phone your emergency contact
REPORTING TO US
To improve our offer we would love your feedback – please pop your views into our 'Have your say box'
You must report ANY problems
LEAVE THE ACVH TIDY + AS YOU FOUND IT
Give time for tidying + leave things as you found them
Turn off all lights, heaters, appliances
Return chairs + tables to where you found them
Do not damage floor - Lift furniture/use chair trolleys
Table legs = fold and stack on their side in the walk-in cupboard
VACUUM/DUSTPANS AND BRUSHES can be found in the store cupboard
BROOM Sweep up crumbs
MOP Spills must be mopped
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KITCHEN
Kitchen cleaning liquids, washing-up liquid, scourers, dish-cloths, can be found under the sink
1. Clean work surfaces and mop the floor
2. Leave the cooker clean
3. Empty the dishwasher
4. Return crockery and cutlery
RUBBISH – DO NOT LEAVE RUBBISH IN THE BUILDING
PLEASE BE ENVIRONMENTALLY SOUND WITH WASTE
BINS are in the kitchen + Large bins outside by the entrance
LANDFILL OR RECYCLABLE? Our bins are clearly labelled so please sort responsibly
LEFT ITEMS
ITEMS belonging to the hirer must be removed from the hall
Items belonging to ACVH should not be removed
Without prior arrangement, left items will become the property of ACVH
Thank you
ACVH STAFF/VOLUNTEER CHECKLIST​
​​DO YOU NEED TO
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Check bookings email(s)
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Check booking details + add to calendar
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Signed booking and check Hire Agreement/Terms + conditions have been read/understood
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Take payment + provide a receipt
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Instruct opening hall (key code) + field gate
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ON THE DAY INSTRUCT THE HIRER
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lights and heating
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kitchen, cooker and tools
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cleaning cloths, mops and bins
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sound + projector
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Fire safety + exits
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Toilets (request to keep clean)
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Tables + chairs
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Instruct to leave hall as found (clean and tidy)
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Return key reminder
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END OF EVENT INSTRUCTIONS
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Check hall is clean
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Kitchen bins are emptied
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Toilets are free of litter
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Field gate locked
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Lights, cooker, electrics turned off
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Heating returned to schedule
